For life sciences companies, especially those in the emerging biopharma market, the complete technology implementation extends far beyond the technology itself. The ideal solution must often be tailored to your specific business processes — even off-the-shelf software requires expert data integration and ongoing support to ensure an initiative lives up to its highest potential.

At HighPoint, we take a holistic approach grounded in understanding data and data governance. Working to create scalable solutions with efficient, repeatable processes, our teams maximize the potential of available data to fuel collaboration within and beyond our clients’ organizations.

CLOUD SOLUTIONS: START THE CONVERSATION

Establishing data capacity with Azure or the AWS platform is only the first step of cloud infrastructure implementation.

HighPoint goes beyond this foundation to extend client capabilities in two ways: actively managing cloud systems, and creating tailored business solutions that fulfill long-term strategic needs.

What have we built for life sciences clients?

  • Mobile applications coordinating care between patients, physicians, and manufacturers for personalized therapies like CAR-T
  • A digital asset management (DAM) portal for enabling agency collaboration across creative and regulatory compliance, providing a single instance for all approved content for omni-channel consumption
  • Integrated technology platform for buy-and-bill therapies, enabling volume-based pricing, patient scheduling, and consumer-grade loyalty reward programs

TAKING ON DIGITAL TRANSFORMATION CHALLENGES

All companies are looking for ways to transform their business leveraging digital technologies, and life sciences companies are no different.

HighPoint has created a “digital factory” to consolidate and optimize technology and operations of omni-channel marketing for clients undergoing digital transformation. Instead of starting with technology solutions, we build from strategy and customer experience first, with insightful analytics fueled by the right technologies.

With a complete solution in mind from the beginning, we help clients knock down silos and integrate multi-channel efforts for a unified customer experience. Data insights become directional and actionable, allowing our clients to lay the groundwork for bolder digital initiatives in the emerging biotech space.

HighPoint can support you by developing:

Digital Strategy

  • Digital center of excellence
  • Project management
  • Governance

Digital Marketing Platform and Services

  • Digital services to build, integrate, and support all channels
  • Campaign management
  • CMS
  • Portals
  • Consent management
  • Digital asset management
  • CRM integration

Digital Analytics

  • Google and CMS analytics
  • Taxonomy and tagging
  • Visualization
  • Data integration

SUPPORTING WORKDAY CLOUD SAAS AND ERP

As a proud Workday Services and Application Management Partner, HighPoint delivers a client-centric implementation experience. Our global roster of interdisciplinary thought leaders is experienced in the Workday methodology and core service delivery models, and are prepared to work with your HR, finance, procurement, and IT teams today.

STRATEGY AND TRANSFORMATION

Leverage the power of human capital management (HCM) to break down barriers and reach unprecedented operational efficiency and effectiveness. By guiding an investment in HCM, HighPoint can help you define your vision and goals while establishing the governance model necessary to lead, embrace, and support your initiatives. We will standardize processes and integrate technology from the top-down to engage your workforce at every level.

SERVICES

With current consultant certifications and Workday Services and NetSuite Partner status, HighPoint is prepared to manage your entire project lifecycle through a proven deployment methodology. We will establish the governance and structure necessary to execute successful projects and leverage the latest functional enhancements and implementation tools to successfully achieve your program goals.

VENDOR SELECTION

No consultant is better-equipped — or more experienced — than HighPoint when guiding life sciences clients through vendor selection. We will quickly reach a thorough understanding of current challenges, capabilities, business processes, and supporting systems, to identify the solution that best fits your strategic needs.

PROJECT MANAGEMENT

Our certified engagement managers and project managers boast a depth of experience implementing full lifecycle implementation, as well as update and application management services (AMS) engagements. HighPoint’s experts bring a comprehensive collection of assets, offerings, methodology, and tools to every project we take on.

OFFICE 365 IMPLEMENTATION & MANAGEMENT

With the rapid industry-wide adoption of Office 365, a solid implementation strategy is just the beginning of what most life sciences clients need. HighPoint is experienced not only in the advisement and setup of Office 365, but also its ongoing management — a powerful service option for clients seeking strict data governance while undergoing their digital transformation.

We can show you how to federate your accounts, migrate mailboxes to Exchange Online, or leverage SharePoint Online to brand your intranet or spin up custom sites on demand.

LEADING ENTERPRISE TECHNOLOGY

  • Susan Fox

    Vice President, Workday and ERP Services

    Susan Fox

    Ms. Fox is the Vice President of the Workday Cloud SaaS and ERP Practice with over 20+ years of consulting, delivery, and sales experience. Prior to joining HighPoint, she has successfully established consulting practices for global organizations as well as large-scale business development and project management oversight for HCM solutions.

    She is a graduate of Franklin Pierce College and holds certifications from American Payroll Association (APA), Society Human Resources Management (PHR), and Project Management Institute.

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  • Joe Scarano

    Senior SharePoint Application Architect

    Joe Scarano

    Joe has been a consultant for over 19 years servicing a wide range of clients such as Allergan, Bloomberg, BMW North America, BNY Mellon, Bristol-Myers Squibb (BMS), Johnson & Johnson, MetLife, MyLan Pharmaceuticals, Pfizer, Sunovion, and Teva Pharmaceuticals. During this time, he has designed and built many different enterprise applications ranging from company wide Intranets to client facing web applications which also include enterprise level SharePoint implementations and department level business solutions.

    Joe has been an employee of HighPoint for the past 9 years. Prior to becoming a consultant, he worked as a lead developer for a vertical market software company and as a Data Network Manager for a Disaster Recovery Center in NYC.

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  • Marcy Kellar

    Associate Director

    Marcy Kellar

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  • Jack Adlevankin

    Director

    Jack Adlevankin

    Jack has over 15 years of experience delivering and managing complex web based solutions. For the past 10 years Jack has primarily focused on enterprise content management systems and has spearheaded Intranet implementations for various clients within the Life Sciences industry such as Allergan, Otsuka America, Regeneron, Sunovion, J&J and Sanofi Aventis.

    Prior to joining HighPoint, Jack was a Lead SharePoint Developer at Berkheimer OneSource, where he was brought in to establish a SharePoint infrastructure and lead future SharePoint development and content migration effort. He had also worked as a freelance web designer/developer, specializing in historical content preservation. Jack holds a Bachelor of Science degree in Computer Science and Mathematics from the East Stroudsburg University of Pennsylvania.

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  • Aleksandra Ilic

    Vice President, Digital Transformation

    Aleksandra Ilic

    Aleksandra has more than 15 years of comprehensive experience managing consulting implementations, leading technology solutions, and building customer excellence and governance programs focused on the Life Sciences industry. Her expertise includes spearheading global deployment initiatives, supporting development centers, business process engineering, BI/CRM/CLM strategy and roadmap execution, project and operational excellence, business development and relationship management for clients such as GlaxoSmithKline, Boehringer Ingelheim, Biogen, Allergan, Novartis, Takeda, Urgo, Celgene, and more.

    Prior to joining HighPoint, Aleksandra was the Senior Vice President of Skura Corporation focusing on growing Customer Success organization for CLM and adaptive sales enablement Life Sciences SaaS customers overseeing Account Management, Professional Services, and Technical Support. Aleksandra holds a BMath in Computer Science, Software Engineering Option and Combinatorics & Optimization Minor from University of Waterloo, Canada.

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