For life sciences companies, especially those in the emerging biopharma market, the complete technology implementation extends far beyond the technology itself. The ideal solution must often be tailored to your specific business processes — even off-the-shelf software requires expert data integration and ongoing support to ensure an initiative lives up to its highest potential.

At HighPoint, we take a holistic approach grounded in understanding data and data governance. Working to create scalable solutions with efficient, repeatable processes, our teams maximize the potential of available data to fuel collaboration within and beyond our clients’ organizations.


Establishing data capacity with Azure or the AWS platform is only the first step of cloud infrastructure implementation.

HighPoint goes beyond this foundation to extend client capabilities in two ways: actively managing cloud systems, and creating tailored business solutions that fulfill long-term strategic needs.

What have we built for life sciences clients?

  • Mobile applications coordinating care between patients, physicians, and manufacturers for personalized therapies like CAR-T
  • A digital asset management (DAM) portal for enabling agency collaboration across creative and regulatory compliance, providing a single instance for all approved content for omni-channel consumption
  • Integrated technology platform for buy-and-bill therapies, enabling volume-based pricing, patient scheduling, and consumer-grade loyalty reward programs


All companies are looking for ways to transform their business leveraging digital technologies, and life sciences companies are no different.

HighPoint has created a “digital factory” to consolidate and optimize technology and operations of omni-channel marketing for clients undergoing digital transformation. Instead of starting with technology solutions, we build from strategy and customer experience first, with insightful analytics fueled by the right technologies.

With a complete solution in mind from the beginning, we help clients knock down silos and integrate multi-channel efforts for a unified customer experience. Data insights become directional and actionable, allowing our clients to lay the groundwork for bolder digital initiatives in the emerging biotech space.

HighPoint can support you by developing:

Digital Strategy

  • Digital center of excellence
  • Project management
  • Governance

Digital Marketing Platform and Services

  • Digital services to build, integrate, and support all channels
  • Campaign management
  • CMS
  • Portals
  • Consent management
  • Digital asset management
  • CRM integration

Digital Analytics

  • Google and CMS analytics
  • Taxonomy and tagging
  • Visualization
  • Data integration


As a proud Workday Services and Application Management Partner, HighPoint delivers a client-centric implementation experience. Our global roster of interdisciplinary thought leaders is experienced in the Workday methodology and core service delivery models, and are prepared to work with your HR, finance, procurement, and IT teams today.


Leverage the power of human capital management (HCM) to break down barriers and reach unprecedented operational efficiency and effectiveness. By guiding an investment in HCM, HighPoint can help you define your vision and goals while establishing the governance model necessary to lead, embrace, and support your initiatives. We will standardize processes and integrate technology from the top-down to engage your workforce at every level.


With current consultant certifications and Workday Services and NetSuite Partner status, HighPoint is prepared to manage your entire project lifecycle through a proven deployment methodology. We will establish the governance and structure necessary to execute successful projects and leverage the latest functional enhancements and implementation tools to successfully achieve your program goals.


No consultant is better-equipped — or more experienced — than HighPoint when guiding life sciences clients through vendor selection. We will quickly reach a thorough understanding of current challenges, capabilities, business processes, and supporting systems, to identify the solution that best fits your strategic needs.


Our certified engagement managers and project managers boast a depth of experience implementing full lifecycle implementation, as well as update and application management services (AMS) engagements. HighPoint’s experts bring a comprehensive collection of assets, offerings, methodology, and tools to every project we take on.


With the rapid industry-wide adoption of Office 365, a solid implementation strategy is just the beginning of what most life sciences clients need. HighPoint is experienced not only in the advisement and setup of Office 365, but also its ongoing management — a powerful service option for clients seeking strict data governance while undergoing their digital transformation.

We can show you how to federate your accounts, migrate mailboxes to Exchange Online, or leverage SharePoint Online to brand your intranet or spin up custom sites on demand.


  • Susan Fox

    Vice President, Workday and ERP Services

    Susan Fox

    Ms. Fox is the Vice President of the Workday Cloud SaaS and ERP Practice with over 20+ years of consulting, delivery, and sales experience. Prior to joining HighPoint, she has successfully established consulting practices for global organizations as well as large-scale business development and project management oversight for HCM solutions.

    She is a graduate of Franklin Pierce College and holds certifications from American Payroll Association (APA), Society Human Resources Management (PHR), and Project Management Institute.

  • Joe Scarano

    Joe Scarano

  • Marcy Kellar

    Marcy Kellar

  • Jack Adlevankin

    Jack Adlevankin

  • Aleksandra Ilic

    Vice President, Digital Transformation

    Aleksandra Ilic

    Aleksandra has more than 15 years of comprehensive experience managing consulting implementations, leading technology solutions, and building customer excellence and governance programs focused on the Life Sciences industry. Her expertise includes spearheading global deployment initiatives, supporting development centers, business process engineering, BI/CRM/CLM strategy and roadmap execution, project and operational excellence, business development and relationship management for clients such as GlaxoSmithKline, Boehringer Ingelheim, Biogen, Allergan, Novartis, Takeda, Urgo, Celgene, and more.

    Prior to joining HighPoint, Aleksandra was the Senior Vice President of Skura Corporation focusing on growing Customer Success organization for CLM and adaptive sales enablement Life Sciences SaaS customers overseeing Account Management, Professional Services, and Technical Support. Aleksandra holds a BMath in Computer Science, Software Engineering Option and Combinatorics & Optimization Minor from University of Waterloo, Canada.

  • Santanu Sen

    Vice President, Collaboration

    Santanu Sen

    Santanu has been an independent consultant for over 15 years servicing a wide range of clients such as Lehman Brothers, Goldman Sachs, Warner Brothers and Siemens. During this time he has managed a diverse set of platforms including Risk Management Systems, global hardware and software delivery and large scale SharePoint based Collaboration, ECM and Document Management systems.

    Santanu has also been a business partner of HighPoint for the past 5 years. Prior to becoming an independent consultant, he was a Manager at PaineWebber (now UBS) and Moody’s Investors Service. Santanu holds a Bachelor’s degree in Economics and a Master’s degree in Business Administration.