Creating and executing a successful strategy is difficult in any business environment. But healthcare professionals face continually shifting state and federal regulatory requirements that require them to stay nimble and innovative at every turn.

HighPoint’s experts have the experience necessary to steer clients through both process assessments and optimizations, and technology selection. With an average of 20 years in the healthcare industry, and more than 100 strategic assessments and roadmaps completed for our clients, our teams can show your organization how to survive — and thrive — in the face of regulatory and financial pressures.


For every stage of your business plan, HighPoint offers strategic planning consulting services. Staffed by senior leaders with experience across multiple disciplines and technologies, our teams have the insight and bench strength to consistently drive business results around quality, cost, and experience.

  • Consumer and patient-centered capabilities assessment and planning
  • Information management and data analytics strategies
  • Data management strategy and planning
  • Mobile and digital healthcare strategy development and planning
  • Business and IT process and capabilities assessment, strategies, and planning
  • Alternative IT infrastructure sourcing strategies and plans / cloud computing strategies / data center consolidation planning and execution / data center transition planning and execution
  • IT portfolio/investment management, enterprise PMO strategies and execution
  • IT infrastructure modernization planning and IT application rationalization


At every step, we draw on experience and an extensive partner ecosystem to recommend and implement solutions that will drive your strategy forward. With a “core-out” approach, HighPoint is able to consistently focus and advance your vendor selection process.

Our team defines key requirement differentiators (KRDs) for your project that clearly identify ideal solutions from among long lists of functionally similar software. By focusing on the 10% of factors that separate competing solutions, we can efficiently move to proposal evaluation, demonstrations, and final scoring — drastically reducing up-front bottlenecking.




The implementation of the right technology doesn’t mean anything if your teams are not adequately prepared with processes that guarantee efficient progress. And smooth operations are only as valuable as your ability to evaluate where a project stands, and what’s coming next. HighPoint can get you there on time, on budget, and to-scope with a project, program, and portfolio management team that’s prepared to support clients with process and tools development and assessments, staff supplementation, and more.

Leading Strategy

  • Ted Marsh

    Vice President, Healthcare Technology Strategy

    Ted Marsh

    Ted has 18 years of leadership experience in healthcare payer organizations. Ted joined HighPoint from Blue Cross Blue Shield Massachusetts, where he was Vice President and CTO. He was responsible for setting the technical strategy for BCBSMA, and strategic plans for business applications and technology.

    Prior to Blue Cross Blue Shield of MA, Ted held several positions at both CIGNA and UnitedHealthcare, where he was engaged in the design and architecture of business technology solutions. Ted holds a BA in Business Administration from Post University.

  • Pam Ruebelmann

    Vice President, Government Programs

    Pam Ruebelmann

    With over 25 years of technology and healthcare consulting experience, Pam is an expert in healthcare management, claim cycle management, and revenue cycle management. She is a member of the Managed Care Executive board with extensive subject matter experts in the commercial payer and provider markets. Prior to joining HighPoint, Pam held senior management roles at leading IT consulting firms and was the CIO at Mid-America HealthNet. Her academic credentials include an MBA from the University of Kansas and a BA in Computer Information Systems, graduating cum laude from Ottawa University. She is also a Project Management Professional (PMP), certified by the Project Management Institute (PMI).