There’s a paradigm shift happening in healthcare — and population health management is at the heart of it. HighPoint gets payers and providers in line with efficienct workflows and technology that spur the transition to value-based care. We assess existing systems for optimization, then recommend and implement upgrades where necessary. HighPoint finds the most efficient solution available — creating a foundation of trustworthy data to drive our clients’ population health strategies.


Get the facts about your population health infrastructure before upgrading, remediating or replacing existing systems. HighPoint can look under the hood and make optimizations to keep you in line with your company’s value-based care strategy.


ZeOmega Jiva, Medecision, Altruista, MedHOK Acquity, CaseNet and more: put a seasoned HighPoint subject matter expert at the head of your upgrade and receive a product-agnostic recommendation that puts your organization’s needs first.


See greater efficiency across all core components of your care management programs, improve staffing efficiency and assist with federal and state regulatory compliance such as NCQA audit preperation. We can guide you through program design, policies and procedures, associate training, process/workflow optimization, desktop procedures, and assessment and care plan development.


  • Chris McShanag

    Vice President, Population Health

    Chris McShanag

    Mr. McShanag is the Vice President of the Population Health practice at HighPoint. He is responsible for client engagements and satisfaction delivered to hospitals, physicians, and accountable care organizations, and the leadership and development of solution offerings and business partnerships. Mr. McShanag possesses extensive experience across Healthcare with information technology (IT), business strategic planning, program/project management, mergers and acquisition, outsourcing, implementation/integration, and best practice methodologies.

    Prior to HighPoint he founded chmGroup Global Consulting Solutions, an international healthcare management consulting company and was also a member of IBM Global Services in Asia Pacific, specializing in eBusiness strategy, around the Globe, conducting projects in Asia, Europe and the Americas. Upon transfer to the United States by IBM in 2000, Chris joined a privately held consulting firm and was part of the leadership team to successfully take it through an IPO and eventual sale. He has earned several industry certifications as well as experience speaking internationally on the business benefits and value proposition of technology enabled business strategy and provider impact from Healthcare reform.

  • Pam Ruebelmann

    Vice President, Government Programs

    Pam Ruebelmann

    With over 25 years of technology and healthcare consulting experience, Pam is an expert in healthcare management, claim cycle management, and revenue cycle management. She is a member of the Managed Care Executive board with extensive subject matter experts in the commercial payer and provider markets. Prior to joining HighPoint, Pam held senior management roles at leading IT consulting firms and was the CIO at Mid-America HealthNet. Her academic credentials include an MBA from the University of Kansas and a BA in Computer Information Systems, graduating cum laude from Ottawa University. She is also a Project Management Professional (PMP), certified by the Project Management Institute (PMI).

  • Norita Wilson

    Associate Director

    Norita Wilson

    Norita is a clinical product expert with extensive implementation experience of InterQual, MEDecision, and TCS Acuity and ZeOmega products. She has leveraged expertise in managed care administration, the development and implementation of integrated and management processes, workflows and systems and care management curriculum development for national and international projects.

  • Suzanne Kunze

    Associate Director

    Suzanne Kunze

    Suzanne has over 30 years of care management experience. She has a rich medical management background with strong analytical and operational experience. She has successfully executed multiple projects to improve efficiencies and clinical outcomes with the goal of achieving the Triple Aim. She has strong clinical product knowledge, which has been used to develop care management products. She has implementation experience with Medecision and ZeOmega products.