Joni has over 25 years of experience working in the Healthcare industry. Her experience includes a variety of leadership roles in Health Plan Operations, prior to moving to into a consulting career with HighPoint Solutions. Throughout her career, she has had responsibility to ensure that core systems support accurate and efficient administration of the Health Plan core operational functions (configuration, claim adjudication – benefits and pricing, customer service, medical management, billing, enrollment and fulfillment). Her experience also includes core system selection, implementation and upgrades.
Joni has experience with a variety of product lines, including Commercial (fully and self insured), Individual, and Government Programs (Medicare MAPD, Medicare Dual Eligible, Medicare Supplement, Medicaid and Medicaid Managed Long Term Care). Joni holds a BA in Business Administration from Michigan State University.