Practice Experts

Chris Roberts, Senior Director


Chris Roberts is an accomplished IT professional with deep experience in solution design & implementation across retail, manufacturing, high tech, financial services and healthcare industries with attention to strategy, solution architecture, project planning, agile/lean development methods, release management and ongoing success management.




Frank Loiseaux-Purcell, Director


Director in the practice, with Salesforce experience of 10+ years, Frank has implemented multiple Service Cloud, Sales Cloud and Marketing Cloud Systems. He is also a member of the service cloud practice at, which gives him access to senior members in the Service cloud space. Presented at Dreamforce A Tale of Three Teams, Sales Process Excellence: New Levels of Productivity and Effectiveness and Formula Magic.

Prior to HighPoint Solutions, Frank has worked at SAP America, Siebel, Oracle,, PwC and Deloitte.


Bob-Pierce-headshotBob Pierce, Senior Manager


Bob has over 25 years of IT leadership experience, including 10+ years focused on designing, implementing and managing innovative Salesforce solutions for clients in regulated industries.  A Salesforce-certified Advanced Administrator, Developer, Sales Cloud Consultant, Service Cloud Consultant, Analytics Cloud Consultant and Marketing Cloud Consultant, Bob has helped more than 100 organizations worldwide increase the return on their investment in the Salesforce platform and leverage it in powerful new ways.

Prior to joining HighPoint, Bob was a Solution Architect and director of the Salesforce practice at REI Systems, as well as a Lead Solutions Consultant with Salesforce.  A graduate of Cornell University, he has held senior consulting, product management and IT management roles at Jobscience (a Salesforce ISV partner), BearingPoint, Iron Mountain, SkillSoft, Vignette Corporation and the United States Senate.