Business Process Automation

HighPoint Solutions has more than 7 years of experience in developing forms and workflow that are typically hosted in the Collaboration platform and the Intranet.

Examples include:

  • Replace paper or email based processes with a workflow based process that can send reminders, alerts, escalate and track
  • Perform downstream automation on routine tasks that today may require following up with another group (contact us for examples)
  • Create form and workflow based service requests that are available from the Intranet or a web site (IT Service Requests, On-boarding/Off-boarding, Vendor Verification etc.)
  • Create dashboards by line of business that allow managers to track status of tasks and run detailed metrics
  • Create personalized views to allow assigned users to see “My Outstanding Tasks”
  • Generate custom formatted emails to assignees or approvers with an action button
  • Enable assignment or approvals via mobile devices

 

Please contact Santanu Sen to see how we have also used forms and workflows, dashboard and detailed audit for managing content in a regulated environment.