Our application managed services team provides a complete solution for your applications, whether custom or off-the-shelf. Using a proven methodology for development, administrative support, testing, upgrades, and enhancements, we’ll help you get more from your investment in mission-critical applications.
Application Outsourcing assumes the management of all or part of your enterprise application suite to enable focus on core strategic business competencies. HighPoint applies its deep business and technology skills, strict governance and SLA’s to support the future business needs and strategic shifts, all while reducing costs. Capabilities include:
End-to-end application management capabilities in concert data management that can help reduce overall application management costs
The ability to apply collaborative technologies and agile development to drive significant improvements in time-to-value
Application enhancements and modernization activities that increase time-to-market and enhance user productivity
Full support for commercial ERP solutions, CRM, HRIS, Mobile Applications, MDM, Analytics, Custom Applications, and Commerce Solutions that help optimize performance and lower the cost of your most valuable business-driven applications
A range of service models including Full Managed Services, Portfolio Outsourcing, and Staff Augmentation
We utilize two models for application managed services, catered specifically to meet your needs. Results-based agreements are centered on SLAs for application maintenance and support, normally problem resolution and user support. Input-based agreements revolved around prioritizing improvements to achieve your business objectives once problems and user issues have been addressed.
Massive amounts of data now available to the business are both a problem to address and an opportunity to pursue. These changes are forcing a digital transformation with information technology moving from solely a back office support function to a critical interaction point. The standard approaches to application development and management no longer avail as the message to be more agile and deliver solutions faster with higher quality outcomes at a lower price is stronger than ever.
No matter which business model you choose, you’ll be assured of superior service, quality, reliability and the peace of mind you need to focus on growing your business.